Stanbic IBTC Bank: USSD Codes, mobile banking, contacts & more

Stanbic IBTC is a widely known bank, having branch offices in almost every major Nigerian town. It was established in 1989 and currently has more than 2.5 million customers and 170+ branch locations in the country. In this article, we’ve highlighted everything you need to know about Stanbic IBTC and the banking services it provides.

An overview of Stanbic IBTC Bank

  • 1989: Investment Banking & Trust Company Plc (IBTC) was formed as an investment bank.
  • 1991: Stanbic Bank Nigeria Limited was founded when Standard Bank Investment Corporation (Stanbic Bank), acquired the African operations of ANZ Grindlays Bank.
  • 2007: IBTC Chartered Bank Plc merged with Stanbic Bank Nigeria Limited. The name was changed to Stanbic IBTC Holdings PLC.

As of the moment of writing this article, Stanbic IBTC has over 2.5 million customers and more than 4,200 employees spread across 170+ branch offices.

Stanbic IBTC Bank internet banking

Also known as online banking and web banking, internet banking enables customers of a particular bank to make financial transactions on the Internet.

To use Stanbic IBTC Internet banking, you only need to sign up with your account details and then log in.

Registration for Stanbic IBTC internet banking

You can visit the page here to register for Stanbic IBTC internet banking. Just provide your bank account number and follow the prompts. 

Login to Stanbic IBTC internet banking

Kindly visit this page to log in to your Stanbic IBTC internet banking account. 

Stanbic IBTC mobile banking

As long as you have a smartphone, you don’t have to go outdoors whenever you want to make transactions or manage your account. Simply download and install the Stanbic IBTC mobile app to get started.

Things you can do with the mobile app

  • Monitor your account balance
  • Send money
  • Make payments and add receipts
  • Recharge airtime
  • Pay your utility bills
  • Invest and watch your investments grow
  • Locate the nearest Stanbic IBTC branch in your region

How to download the Stanbic IBTC Bank Mobile app

Android

You can download and install Stanbic IBTC Mobile App from the Google Play Store. It has a small size of 40 MB and over 1 million downloads. It currently has a review rating of 3.5 from over 11,300 users.

iOS

If you’re using an iPhone device, you can download and install Stanbic IBTC Mobile App from the Apple App Store

Stanbic IBTC USSD Banking

Stanbic IBTC’s USSD code is *909#. You can access this code from any network, including MTN, Airtel, GLO and 9Mobile.

Things you can do with Stanbic IBTC USSD banking

  • Pay bills
  • Buy airtime
  • Check your bank balance
  • Send money to Stanbic IBTC accounts and other banks
  • Request for a new card
  • Block an existing card
  • PIN Request for a chequebook
  • Open a bank account
  • Access EZ Cash Loan
  • Request your account statement

Learn more about Stanbic IBTC USSD banking

Stanbic IBTC Bank customer care

If you have any complaints or enquiries, you can always contact Stanbic IBTC Bank. They have customer support staff that will attend to you.

Customer care number

  • Local: 0700 909 909 909
  • International: +234 700 909 909 909

Email

  • General enquiries: CustomerCareNigeria@stanbicibtc.com
  • Report fraud: Anti-fraud@stanbicibtc.com

Stanbic IBTC Bank head office address

Stanbic IBTC Bank has a head office in Nigeria where they manage the banking services they offer. You can also visit the head office if you have any complaints or enquiries, wish to open a new bank account physically or obtain a loan.

It is located at I.B.T.C. Place, Walter Carrington Crescent, Victoria Island Lagos.

Stanbic IBTC financial products, services, and account types

Personal Current Account

This is an account that is designed to suit most of your lifestyle and financial needs.

Requirements

  • Application form
  • Two recent passport photographs of each signatory
  • Two suitable references – the referee must have a current account (Personal or Business)
  • A valid means of identification such as a voters card, international passport or driver’s license
  • Proof of residential address (documents or receipts of utility bills)
  • Valid residence permit (for foreigners)

Learn more and apply for Stanbic IBTC Personal Current Account

Domiciliary Account

Stanbic IBTC domiciliary account lets you send, receive, and save money in foreign currencies like dollars and the like. Note that the following applies:

  • The minimum opening deposit is USD 100
  • A cash withdrawal fee of 0.05% or $10 (whichever is lower)

Diaspora Banking

Here’s a specialised financial service for Nigerians residing outside the country. Diaspora banking allows customers to send money back home to relatives, manage finances in Nigeria, save to buy a home, invest and do many other things.

Stanbic IBTC Fixed Deposits

This financial service grants you an account to invest money for some time and earn returns at higher rates.

  • The minimum deposit is ₦100,000
  • The maximum investment period is 1 year

Learn more about Stanbic IBTC Bank Fixed Deposit Accounts

MaxYield

This account type lets you grow your savings while also allowing you to withdraw some of it whenever the need arises.

HYCA Gold

Picture it this way. HYCA Gold is similar to a current account, but it also gives customers the perks of a savings account. They can enjoy up to 0.05% interest on account balances while paying no current account maintenance fees.

Stanbic IBTC loans

Unsecured Personal School Fees Loan

This loan is designed to cater for the financial needs of customers that want to settle and pay the tuition fees of their children, whether at primary, secondary or tertiary level.

Home Loan

This is a flexible home financing loan that is available to eligible business owners and salary earners. Customers can repay the loan monthly, quarterly, biannually or annually.

Salary Advance

This loan is exclusively for salary earners that already have an account with Stanbic IBTC Bank.

  • You must earn at least ₦40,000 per month 
  • The lowest loan amount is ₦20,000
  • You must have been with your employer for at least six months
  • You must be 21 years or older (but not older than 60 years when the repayment term would end)

Secured term loans

This is a Stanbic IBTC loan that can help you cater for lifestyle needs like medical expenses, house rent, car maintenance, tuition and wedding expenses amongst others.

Smart Loan

This loan is for customers that have mutual funds investments with Stanbic IBTC Asset Management, a subsidiary of Stanbic IBTC Holdings. It grants eligible applicants a loan amount of up to ₦20 million.

Vehicle and Asset Finance

This loan is tailored for both salary earners and non-salary earners. It helps eligible customers purchase motor vehicles and power generators whenever they want to. They can repay the loan at a later date.

Unsecured Loans

This Stanbic IBTC loan helps to cater for household equipment, academic expenses, vehicle maintenance, house rent and the like. The loan is available in the medium-term and long term.

How to apply for Stanbic IBTC loans

To learn more and apply for any Stanbic IBTC loan, you should visit the loan page. You can also reach out to their customer care or visit a physical branch.

Stanbic IBTC Bank website

Stanbic IBTC Bank has a website where you can see all information about them on the web and learn more about their services. The website is Stanbicibtcbank.com

Stanbic IBTC Bank Swift Code information

A SWIFT code is a set of 8 or 11 digits that represents a bank branch. You’ll need to use one when sending money internationally.

Swift CodeSBICNGLXXXX
Bank NameStanbic IBTC Bank PLC
Branch AddressI.B.T.C. Place, Walter Carrington Crescent, Victoria Island Lagos
CityLagos
CountryNigeria

Stanbic IBTC branch locations

Gone are the days when you have to ask around to locate a bank branch. Today, you can get information about all the bank offices near your location. Click this link to get a PDF of all Stanbic IBTC branch offices in Nigeria.

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Victor Iyiola

Victor Iyiola

Victor Iyiola is a Content Writer with MakeMoney.ng. He has a great passion for Business, Finance, and Entrepreneurial topics. Victor is a big fan of
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