How to get a loan from Carbon (Paylater)

Carbon, formerly known as Paylater is one of Nigeria’s leading digital financial platforms that give quick loans to its users. The loans given by them are typically fast. With over 40 employees, they have a presence in Nigeria, South Africa, the United Kingdom, Ghana, and Portugal.

Loans from Carbon do not require collateral or guarantors. On your first try, you may not be able to access big funds, you start by borrowing small, and paying them back, then you can have access to bigger funds.

The loan platform is available 24/7. You can apply on weekends and holidays and get a loan. You can click here now to download app and get a loan. 

Carbon (Paylater) Loan

Interest rate:5% to 15%
Loan term:30 days to 90 days
Loan available:Up to ₦1 million
Repayment:In-app via debit card
Collateral:No collateral required
Mobile app:Available for Android phones and iOS phones.
Download the app from the Google Play store or download it from the Apple app store.
Customer care:01-460 9945
Head office:Plot 1224, Bishop Oluwole Street, Victoria Island, Lagos
How fast?Instant loan

Carbon loan requirement

Below are the requirements you may need to access loans:

  1. You need to download and use the Carbon app
  2. You will be required to provide your basic details such as name, phone number, and more
  3. A photo of you which you may have to snap in real-time with your phone via the app
  4. Bank Verification Number (BVN)
  5. Bank account details
  6. Your ATM card will be used to pay back the loan. You will also submit major details of the card. You will be billed an initial N50 or N100 to authenticate the card.
  7. This is not frequent but you maybe ask for a government-issued ID

How to get a loan from Carbon

Follow these steps to get a loan from Carbon:

Download the app

The first step towards getting a loan is to download the app from the Google play store or Apple App store. The app is for android devices and iOS. Click here to download the app


The next step is to register. Provide all details required. From your name, phone number, email and so on.

Upload a photo

You will be required to upload your photo before you can access loans. The photo will be taken real time. You will take it right there from the app with the aid of your phone’s camera.

Apply for loan

Next, you will see a button to request for a loan. Follow the instruction and give all details. Then submit the application.

Wait for a loan offer

After the application, you have to wait for a decision. This does not take long normally. Just a few minutes.

Accept loan and provide repayment details

Once a loan has been offered. You accept it and provide your card details where you want to pay back from.

Get your loan!

As soon as you complete the last step, your loan will be in your wallet in minutes. It is a very fast process. From your wallet, you can transfer it to your bank account instantly, send it to others or use it to pay bills.

How much can you get?

You can get up to ₦1 million loan. But on your first try, it is usually very low. As you pay back, you get access to bigger amounts.

Carbon interest rate

The interest rate can be anywhere from 5% to 15% depending on the amount of money loaned and the repayment period.

Loan term

The loan term ranges from 30 days to 12 months

Repayment of loan

To repay a loan is very easy. Log in to the app and you can repay instantly. While accepting the loan, you had been asked to provide a card that you can use to repay the loan. All you have to do is fund the account to which the card is linked to. Login to your account via the app and click on repay the loan. It is easy and fast.

Carbon head office address

The head office is located at Plot 1224, Bishop Oluwole Street, Victoria Island, Lagos

Carbon customer care phone number and email

The customer care phone number is 01-460 9945 or 01-631 1215.

Customer care email is

Carbon app

As stated above, to get a loan, you will need to download the app and apply using the same. The app is available to android and iOS devices. You can go to here store to download the app.


The website is

Also read: Top loan apps in Nigeria to get a quick loan without collateral

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Editorial staff

Editorial staff is a platform that connects people with ideas, opportunities and latest trends in personal finance growth online and offline. It is the most read personal finance platform in Nigeria

Articles: 172


    • Your BVN is not a password that is meant to be known by only you. If you go to a Bank to open an account, you must provide your BVN.

      So also, If you want to deal with any Financial institution in Nigeria like loan companies, Bitcoin Exchangers, Online savings platforms, you must provide your BVN.

  1. Hi,
    My name is JIDE. i have submitted all my account details and have completed the application but the code from my bank UBA refused to drop to my phone. iI also had been to my bank but till now no money applied coming to my pocket…Pls i need your help from your side oooo Mr Admin manager my number is 08142592200 or 07010433407 to call me directly. Thanks.

  2. Hello
    I want to contact to your customer service. I sent message to this email and the message returned said it could not be delivered. Does this email is not correct or what.

  3. Good morning ma/sir. Pls ii applied for fifty thousand naira loan bbuttill now I’ve not seen the mmoney#48,000. Pls credit my acc so I can make use of it. My name is Sunny Okomayin. Thanks aas u respond fast

  4. I just apply now and was founded but it didn’t drop in my acct dat I provided instead it says d money has been credited to my wallet how do I withdraw d money

  5. I applied for my first loan and you said you transferred it to my carbon wallet. I transferred it to my bank account and unfortunately the money did no reach my account and there was a discount from my bank account why?

  6. i applied for my first Loan , and its due for repayment by one week or more than, i will do the repayment by Tuesday next week, please .

  7. Hi
    My name is Campbell olubunmi, I have been block due to several pins…I have been trying to reset the pin…still saying wait till a day after a day it keep on sayin it ,wot should I do..regards

  8. hello my name not is olusile gbadebo i had some financial issues so could pay off my loan of 13500 please i apologise for the detail i just made a payment of 13000 this morniing please update my account

  9. I am getting error message (request processing error) while trying to send my bank email statement, could it be the email address is wrong?

  10. I have filled the form online with required detail but you don’t allow me to Save the detail on the form I filled online the responses I get from you is that the bank account detail does not match my name which I don’t know what most be the problem because the bank detail a correct. And the funny part of it you text me on line that loan is ready for me to collect but don’t allow me to proceed after filling all detail why.

  11. Carbon is platform I even come across they are super. My First loan they offer me 2500 second 5000 three 7000 and this 49, 500 you guys are for real. I am happy with you guys keep it up.

  12. Pls carbon financial i was robb so i tried to retripe my sim i was told that my sim is not on register so i need to get another sim and i am own carbon money so i need to register with a new line for them to change the number for me i have been try to called them but the number is not going due to corona virus pls i need ur message i need to pay the money before i used it for another thing tanks for this

  13. I have fill your form since yesterday,with my MTN,number [removed] Emmanuel oriade Adegbule, what is delaying my loan?

  14. Good morning, I make payment of 9800k into the account number that kolajo send to me but the system didn’t deduct the money from my loan, so what do I do for that I want to make payment of the remaining balance how do I do? I didn’t want the system to be asking me for my loan repayment again so please help me.

  15. Hello my name is Pamela Oliver I request for a loan on 8th of july, and l drop my bank information , In my wall the loan of #11700 is approved, but no money drop in my account, am not comfortable with this as you people can have access to my account without me owing you people.

    • The fund is usually added to your Carbon wallet. From there you can transfer to your bank. If it is not in your wallet then kindly contact their customer care with the details listed on this article

  16. Pls I lost my old number and I need to change my number number to new number pls how can I change it

    • Am aminu kazeem by name pls i invest #60000 into this carbon account and i login into my account this morning i did not see the money again and i don’t no what happen pls help me out

  17. Carbon for close to a year has been turning down my loan application and I don’t know why. My name is Agbenyo Atumeyi

  18. Hello am urucy from Nigeria, pls I want to ask a few questions about it real and if yes why do they ask for my bvn? i don’t want any loses. I want to apply for the first time and I need around N64,000 urgently, will I be given even though it’s my first time, pls i really don’t want anything less than that. Pls I need urgent answers now. Thanks

  19. Hi, i have trying to pay your money back I can’t why I don’t know
    I use the app, also use quickteller don’t know what to do.

  20. Hello! I am Aliyu Ibrahim, I have a loan with you for the length of 3 months, can I reapply if I pay it off within 2 months.

  21. Hello? Am modupe Christianah I want loan for the first time but they said I should link my phone number to my bvn, please what can I do? The phone number is already lost

  22. Good afternoon,
    My name is Adeniji Damilare Samuel, I have issues with my account with you, I lost my phone with the sim and I could retrieve the sim again and I went to my bank to change my registered BVN number, and the one I used to open the accoñnt ever since then I don’t have access to your services again.
    And more also my name was mistakenly registered as Danilare instead of Damilare when I was trying to reregister to have access to the product

  23. I like carbon, in fact, like is an understatement. I love them they are for real. Oh my God, God will bless you, it’s really nice to do business with you guys.

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